Job Description

About the business

Retriever Towing (Sydney) Pty Ltd is a reputable heavy towing company that has been in business for more than 40 years and service Australia wide.

About the role

Retriever Towing (Sydney) Pty Ltd require a Full Time experienced tow truck dispatcher in our busy Wetherill Park office.

Your responsibilities will include but not limited to:

• Assist the Company drivers with routes and best and most affective ways to complete the jobs.


• Job allocation to drivers


• Answering phones/Job bookings


• Ensure the fleet operates efficiently at all times to minimise costs and time lost


• General Admin work.

Benefits and perks

• Great Salary incentives


• Be part of a long and established Family owned business


• Long term employment opportunity

Skills and experience

• Excellent work ethic and customer service skills.


• Flexible and reliable by nature


• Multi-tasking skills with a can-do attitude – attention to detail.


• Ability to thrive in a demanding work environment – meet deadlines.


• Experience in driver/fleet allocation an advantage


• Strong knowledge of the Sydney Metropolitan area is a must.


• Ability to work autonomously and take initiative, resolving things efficiently.


• The ability to adapt to changing demands and pressures.


• Prior experience within the transport/towing industry preferred


• Have a high attention to detail and a keen eye for error solving problems.


• Be able to effectively present information and respond to questions from managers, customers and teammates.


• Oversee collection of daily runs sheets, driver times.


• Co-manage operations and allocate vehicles to "work as directed" for our valued clients.


• Ability to effectively grow relationships with Internal Staff, Customer Accounts & Transport Industry Providers.


• Experience with RMS regulations and understanding of COR responsibilities.

IND123