Job Description

An exciting opportunity has become available for a Medical Receptionist to join Medsana Medical.

Medsana Medical Clinic is a modern, state of the art General Practice located at the Freeway Office Park in Eight Mile Plains. Medsana is a family friendly, values-led multidisciplinary clinic with General Practitioners, Specialists and Allied Health Professionals providing comprehensive, outcome focused care to all ages. Medsana Medical provides a wide range of services, delivered with evidence-based medicine combined with a modern approach to personalised holistic care. Our vision is to deliver better health to our Brisbane community now and to the Pacific Islands in the medium term.

About the role:

• Casual position


• 15-30 hours per week (may include Saturdays)


• Clinic trading hours:


• Monday – Friday: 8am 5:30pm


• Saturday: 8am – 1:30pm


• Sunday & Public Holidays: CLOSED


• Training will be provided

Duties include, but not limited to:

• Answering phones in timely, warm and professional manner


• Maintaining patient database ensuring validity of all records


• Scanning and distribution of incoming mail/paperwork


• Ensuring the practice is presentable at all times


• Processing Medicare billing and invoices


• Booking and managing appointments for GPs, Specialists and Allied Health


• Assisting Practitioners and Practice Manager when required


• Stocking clinic and consulting rooms with office and medical supplies


• Cleaning; dusting, wiping down desks, taking out bins, sweeping and mopping floors, etc


• Opening & Closing practice

Requirements:

• Ability to work independently


• Able to uphold privacy and confidentiality at all times


• Well presented with a professional and friendly attitude


• Efficient, motivated and responsible


• Excellent phone manner, and face-to-face customer service


• Follow practice policies and procedures


• Cross-cultural awareness and willingness to travel overseas if required

Preferred but not essential:

• Experience with Best Practice software


• Knowledge of Medicare and Private Health Insurance billing

Supplementary Pay: Penalty rates

Permitted to work permanently with no restriction on hours (e.g. citizen, permanent resident) (Required)