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Customer Service Officer   A.C.W. Sunshine   Sunshine Coast QLD, Regional QLD, Australia

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Experience

:

Experienced

Salary

:

Above award

Job Type :

:

Part-time

Job category

:

Call Centre & Customer Service, Other, CustomerSupport/Telemarketing

Apply before :

:

Tue Mar 09, 2021
Posted Date

:

Wed Feb 24, 2021
 

Job Summary

25 hours per week
Excellent communication skills
Friendly customer service focused approach

Job Description


Customer Service Officer wanted


A vacancy exists for a Customer Service Position within a busy family-owned Wholesale Distribution Company. 


The key responsibilities include but not limited to:



  • Being first point of contact for our customers and visitors via phone, email, and face to face

  • Handling customer inquiries regarding products, invoices, and delivery

  • Invoicing of customer sales orders

  • Providing support to our sales team

  • Receptionist and Administrative tasks as required.


The successful applicant will need to possess the following:



  • Experience in customer service and telesales

  • Display a professional phone manner with attention to detail.

  • Exceptional organizational and time management skills and ability to manage multiple tasks

  • Have knowledge of and are competent using basic MS programs (excel, word, outlook)

  • Ability to work independently and within a small friendly team

  • Experience within food industry FMCG/P&C valued however not essential.


You must be an adaptable team player, happy to assist outside your everyday duties as the workflow varies and the ability to promptly gain knowledge of our In House Computer system.


This is a permanent part time position offering 25 hours per week between the hours of 10am to 3pm.


 





 


 

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