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Assistant Manager   Narrows Escape Rainforest Retreat   Sunshine Coast QLD, Sunshine Coast, Australia

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Experience

:

1 year - 3 years

Job Type :

:

Casual

Job category

:

Other, Hospitality & Tourism

Apply before :

:

Sun Jun 27, 2021
Posted Date

:

Mon Jun 14, 2021
 

Job Summary

2-3 days per week (potential to become a permanent part-time)
Competitive salary
Own vehicle
Knowledge of PMS systems is a bonus

Job Description


Narrows Escape Rainforest Retreat is an award-winning boutique accommodation provider in the Sunshine Coast Hinterland.  We are looking for a charismatic and enthusiastic person who loves the hospitality and tourism industry to join our small team.


The position is casual with 2-3 days per week with the potential to become a permanent part-time.  A competitive salary for the right candidate.  You must have your own vehicle. Knowledge of PMS systems is a bonus.   This role is an excellent opportunity to learn all aspects of a small tourism business.  Your tasks will include but are not limited to:



  • Manage daily operations including Front Office, Housekeeping, and Maintenance, providing effective leadership, guidance, and communication.

  • Maintain knowledge of, and offer suggestions to improve policies and procedures, operational requirements, and business objectives.

  • Maintain strong working relationships with the Directors and stakeholders and ensure open lines of communication are maintained.

  • Lead by example and conduct yourself in a professional manner that reflects the company in a positive way.

  • Manage all aspects of guest reservations.

  • Manage and resolve guest complaints in a timely and appropriate manner to ensure optimum guest satisfaction.

  • Possess excellent time management skills.

  • Have excellent presentation, communication skills, and the ability to build rapport easily.

  • Ability to oversee cleaning staff and coordinate their work.

  • Assist in stocktake and ordering.


 






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