Job Description

About Us

Superior Food Services is an Award winning market leader in Food Service distribution. We pride ourselves on being at the forefront of customer service excellence and provide valued offerings to our customers.

Due to the continual growth of our organisation, we are actively seeking applications for our next Customer Service Rep to join our Brisbane team based in Tingalpa.

About the Role

Reporting to the Branch Manager, you will be instrumental in supporting the development & execution of business accounts.

The role will require the following;

• Accurate processing of inbound customer orders via phone, email, web, fax


• Advise customers of our diverse product range and price trends.


• Overall daily management of 100 plus site accounts


• Receiving and follow through to closing of all Customer accounts across QLD


• Liaising with all relevant Superior food branches, our suppliers and QSR customers as a key point of contact.


• Assist State Key Account Manager and National Account Manager with customer queries and requirements


• Regular liaison with Sales, Warehouse and Purchasing departments.


• Generating weekly/monthly reports in Ms-Excel.


• Other administrative tasks as and when required.

All about you:

• Prior experience working as a Customer Service preferably in food service industry will be highly regarded.


• Exemplary communications skills both written & verbal.


• Great phone manners


• Great team player with customer-centric approach.


• Intermediate to advance level of expertise in Ms-Excel.


• Hands on experience in using pronto (desirable)

What we can offer

• Long term job security


• Great collaborative team


• Friendly culture


• Discount on food


• Free on-site parking

If you would like to join a dynamic team and be a part of our growing success story, then click Apply.

Due to the volume of applicants only successful applicants will be contacted. We thank you in advance for considering us as an employer of choice.

The successful candidate will be required to undertake a successful National Police Check.

We proudly embrace and promote cultural diversity and Equal Employment Opportunity within the workplace. Indigenous Australians, Torres Strait Islanders, and minority groups are encouraged to apply. 

We thank you for considering us as an Employer of Choice.

Good Luck in your job hunt!

National Recruitment Team

Superior Food Group

IND123