Job Description

We are a rapidly growing family business with over 25 years’ experience in the design, manufacture and distribution of Umbrellas and Marquees for residential, trade and commercial customers. We are seeking a super-organised and customer-focused Sales Administrator to join our team.

The Role:

Your primary role will be to provide support to the Operations Manager. This includes answering sales enquiries (by phone & email), processing orders, chasing payments and organising deliveries. You must be able to work within a small team environment and have excellent communication skills (both written & verbal).  We’re a seasonal business so you’ll be very busy during the peak summer period and must work well under pressure.

Key Responsibilities & Duties:

• Answering phones, responding to emails and web enquiries


• Order Processing, Invoicing & Payments


• Purchase Orders to Suppliers


• Arranging customer installations & deliveries


• Assist with lead generation


• General office duties


• Ad-hoc tasks & special projects

Qualifications & Skills:

• Excellent written & verbal communication (essential)


• Proficiency with Windows and Microsoft Office Suite (essential)


• Previous experience with invoicing software such as MYOB (preferred but not essential)


• Previous experience with CRM software such as Salesforce/Zoho (preferred but not essential)


• 1 - 3 years of experience in a similar customer service or administration role is preferred


• Experience in the outdoor furniture, promotional products or printing industry will be highly regarded

To be successful, you’ll need to demonstrate:

• You have exceptional customer service and communication skills


• Are well organised and can manage your time effectively


• You’re a fast learner


• Can solve problems and get stuff done


• A strong work ethic, and that you are dependable and reliable

Salary & Benefits:

• $52,500 - $57,500 PA depending on your skills & experience.


• Great office environment within the green and leafy Woodlands industrial precinct with ample free on site parking.
  

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